Vice President, Operations
American Wholesale Book Company
Sondra McCulley is currently the Vice President of Operations for American Wholesale Book Company (AWBC), which counts among its retail customers, its parent company, Books-A-Million, the nation’s 2nd largest retail book chain. In this position, Sondra is responsible for overseeing the daily operations of a wide variety of departments, including: Order Fulfillment, Outside Sales, Internet Fulfillment, Bargain Book Distribution, Supply Procurement, Returns, Restock and Customer Service. Her duties include full P&L responsibility, with a focus on reducing salary and supply costs through efficiency improvements, as well as automation.
Sondra joined the Books-A-Million team in August of 1989 as an Assistant Store Manager and worked her way through the ranks as a Store Manager, District Manager, Regional Vice President and Director of Warehouse Operations before being promoted to Vice President of Operations in 2004.
Sondra holds a Bachelor of Business Administration and Organizational Psychology & Development Degree from American Intercontinental University, where she graduated with a 4.0 GPA, while maintaining her duties as Director of Warehouse Operations for AWBC. In addition, Sondra holds International Certificates of Advanced Education from: Ohio State University, Iowa State University, Golden Gate University, and Auburn University.
In 2010, Sondra became certified to administer the Myer’s-Briggs Type Indicator (MBTI) - Step I and Step II. The MBTI is the world’s most widely used personality assessment; used to empower employees, enhance team productivity and reduce conflict.